Please read this page before sending your e-mail
Please answer all the questions on the enquiry form, most particularly your name, a contact e-mail address and the issue you wish to raise.
When you click on 'submit' you will see the details of your enquiry displayed. You can then confirm or amend your enquiry before sending it to us. You should also receive an e-mail confirming this information.
You should receive an automated receipt within a few minutes to signify the arrival of your enquiry. You should have a full reply from one of our Advisers within 3 working days.
Please telephone if you do not receive the initial acknowledgement or the full reply.
Don't forget, you can always call us free on 08000 722 181 otherwise e-mail us now.
It might be that the issue you raise will not be suitable, in the professional judgement of our Advisers, for an e-mail exchange. In which case, the Adviser will suggest that you call the help line.
Please be assured that our service is completely confidential.
